We are proud of the coffee we sell and hope that you like it as much as we do. However, if you are unsatisfied with any coffee purchase you have made from our website, simply contact us within 21 days of shipment on foods@aaksh.comfor a replacement or 100% refund of the purchase price back to your account. Please make sure to include:
Your name &Date of purchase
The items you would like refunded
The reason for the return (optional, but we’ve love to use your feedback to improve our products)
Please note:
All Products can only be refunded if it is returned back to us in mint and unused condition**
Refunds are initiated within 3 days of notification**. The amount of time it takes before the money is credit back to the customer’s account depends on the clearing cycle of the customer’s bank
For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.**
Cancellation can be done within 24 hours of the order placed. Refund will be done through online mode in 5 working days. Return can be made within 48 hours of the order received only if there is any damage or genuine issue with the product, the buyer needs to inform us about it by email first. Aaksh beverages will decide on this**
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.
The field executive may refuse to accept the return if any of the above conditions are not met.**
